Privacy Policy

1. Who we are

Cognitivus Labs (“we”, “us”, or “our”) operates cognitivuslabs.com and related services for recruiting and coordinating remote language reviewers for AI training and evaluation projects.

For privacy-related questions, contact us at [email protected] or write to:

Cognitivus Labs
6000, 168 Gorordo Ave, Cebu City, 6000 Cebu, Philippines
SEC Company Registration No.: 2025-341928

2. Information we collect

We collect personal information that you voluntarily provide when you interact with our website, including:

• Contact form: full name, email address, phone number, subject, and message content.
• Application form: full name, email address, primary language(s), weekly availability, and any message you include about your background.
• Communications: information you send us by email or phone when you contact our team.
• Technical data: basic usage information such as browser type, device type, pages visited, and approximate location derived from IP address — collected automatically through standard server logs and similar technologies.

We do not intentionally collect sensitive personal data (such as government ID numbers, financial account details, or health information) through our public website forms.

3. How we use your information

We use personal information to:

• Respond to inquiries submitted through our contact form
• Review and process contributor applications
• Communicate about onboarding, assessments, project opportunities, and payments
• Operate, maintain, and improve our website and recruitment workflows
• Comply with legal obligations and protect against fraud or misuse

We process your information based on your consent (when you submit a form), our legitimate interests in running our business, and where necessary to perform a contract or meet legal requirements.

4. How we share information

We do not sell your personal information. We may share data only when needed and only with:

• Service providers who help us host our website, manage email, process forms, or run internal tools — under confidentiality obligations
• Project partners or clients where relevant to reviewer matching, and only to the extent necessary for evaluation or onboarding
• Authorities when required by law, regulation, or valid legal process

5. Data retention

We keep personal information only as long as necessary for the purposes described in this policy, including to handle your inquiry or application, maintain business records, and comply with legal requirements. When data is no longer needed, we delete or anonymize it using reasonable measures.

6. Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your information, subject to legal exceptions
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, email [email protected]. We may need to verify your identity before responding.

8. Cookies and similar technologies

Our website may use essential cookies required for basic functionality. We may also use analytics tools to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some site features.

9. International transfers

Because we work with contributors and partners globally, your information may be processed in countries other than where you live. When we transfer data internationally, we take steps designed to ensure an appropriate level of protection consistent with applicable law.

10. Children’s privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a minor has provided us data, please contact us and we will take steps to delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Contact

Questions about this Privacy Policy or our data practices? Contact us at [email protected] or via our contact page.